Privacy

At ProMed Health Primary Care, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Statement outlines how we collect, use, and protect any personal data that you provide when accessing our website.

Information We Collect

We may collect the following types of information through your use of our website:

Personal Information

When you voluntarily submit forms or request appointments, we may collect personal details such as your name, contact information, and any medical information you provide.

Technical Data

Information such as your IP address, browser type, device information, and browsing patterns may be collected automatically for website functionality and security purposes.

Use of Information

We use the information collected for the following purposes:

– To respond to your inquiries or process appointment requests.

– To provide you with relevant medical information and updates.

– To improve our website and enhance user experience.

– To comply with legal obligations or respond to government requests when necessary.

Use of Information

We do not sell, trade, or share your personal information with third parties, except as required by law or to provide services you have requested. In some cases, we may share information with trusted partners or healthcare providers who assist us in delivering medical care, and only with your consent.

Data Security

We take the security of your information seriously. We implement appropriate technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

– Request access to or correction of the personal information we hold about you.

– Withdraw consent for data processing at any time.

– Request the deletion of your personal information, subject to legal obligations.

Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You may choose to disable cookies through your browser settings, though this may affect your ability to fully utilize our website.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.
SMS Consent and Terms & Conditions

By providing your phone number for SMS purposes, you agree to receive text messages from us. SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes. If consent has been given to receive text messages from us, messages may be received related to healthcare update.

Message Frequency:

You may receive text messages from us three to five times per week. 

Potential Fees for Messaging:

Standard messaging and data rates may apply, based on your mobile carrier’s terms.

Message Opt-In and Opt-Out:

To opt-in and begin receiving messages, reply with START. To opt-out and stop receiving messages, reply with STOP.  Reply HELP for support.

Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions or concerns regarding this Privacy Statement or how your information is handled, please contact us at:

ProMed Health Primary Care
11691 Independence Pkwy, Suite 110
Frisco, Texas 75035

info@promedhealthmd.com

Effective Date: 01/16/2025

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